Ask an assistant to recommend a provider in your category. Then ask it to compare you against whoever you keep losing to. Most financial marketing teams have never run either prompt, and the first run stings.
Buyers ask, and your name doesn’t come up. The answer gives three or four providers. You are in it, or you are not.
Stripe, Plaid, and Adyen get cited constantly. They have the documentation people reference and the press coverage that keeps them showing up in AI search. That doesn’t mean they have a better product. It just means they have stronger visibility right now.
Your agency doesn’t know how models read financial content. Ask what makes a lending page eligible to be quoted. If the reply is backlinks, you have your answer.
Nothing is being measured. You can see your rankings and track your sessions. But you probably don’t know how often an AI assistant recommends you to buyers who never make it to your site.
You rank on Google and get skipped anyway. You can rank on page one for your most important terms and still be left out of the AI answer above them. Google and AI assistants don’t always look at the same signals.
The model gets your compliance story wrong. An AI assistant might get your licensing, certifications, or market coverage wrong. Buyers can act on that information, and one inaccurate detail can cost you a deal before anyone has a chance to correct it.